Terms of service

Welcome to Dadi Lux. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or placing an order, you agree to be bound by the terms outlined below. If you do not agree with these Terms & Conditions, please discontinue use of our website.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Refund Policy.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to purchase products through this website.

3. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

4. Accuracy of Information

You agree to provide complete and accurate billing, shipping, and contact information when placing an order.

Dadi Lux is not responsible for delays or delivery issues resulting from incorrect information provided by the customer.

5. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, dimensions, and images are accurate.

However, slight differences in color, finish, texture, or appearance may occur due to lighting conditions, monitor settings, manufacturing updates, or natural material variations.

6. Pricing

All prices displayed on this website are shown in U.S. Dollars unless otherwise indicated.

Prices may be updated at any time without prior notice. Price changes will not affect orders that have already been confirmed.

7. Order Acceptance

Submitting an order does not automatically create a binding agreement.

We reserve the right to accept, decline, or cancel any order for reasons including product availability, payment verification, pricing errors, suspected fraud, or compliance with applicable laws.

If payment has already been collected for a cancelled order, a full refund will be issued.

8. Payment

Orders must be paid in full before shipment.

Payments are processed through secure third-party payment providers. Dadi Lux does not store complete payment card information.

9. Order Changes and Cancellation

If you need to modify or cancel your order, please contact us as soon as possible.

Requests received after an order has entered processing or has been shipped may not be accommodated.

10. Shipping and Delivery

Shipping times shown on our website are estimated only.

Actual delivery may vary due to carrier operations, weather conditions, holidays, customs inspections (where applicable), or other circumstances beyond our reasonable control.

11. Inspection Upon Delivery

Customers are encouraged to inspect their order promptly upon delivery.

If the package arrives damaged or contains incorrect items, please contact us as soon as possible and provide photographs when available.

12. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Refund Policy.

Customers should review that policy before submitting a return request.

13. Product Installation

Many lighting products require proper installation.

Unless otherwise specified, installation should be completed by a qualified individual and in accordance with local electrical codes and safety requirements.

Dadi Lux is not responsible for damage or injury resulting from improper installation, modification, or misuse.

14. Warranty

Where applicable, product warranty coverage is subject to the specific warranty terms provided with the product or published on our website.

Warranty coverage does not extend to normal wear, accidental damage, misuse, unauthorized modifications, or improper installation.

15. Intellectual Property

All content available on this website, including text, product descriptions, images, graphics, logos, icons, videos, and website design, is owned by or licensed to Dadi Lux and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

16. Prohibited Use

You agree not to:

Use this website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with the security or functionality of the website.
Use automated tools to scrape, copy, or collect website content without authorization.
Impersonate another person or provide false information.
Engage in fraudulent purchasing activities.

17. User Submissions

If you submit reviews, comments, photographs, or other content, you confirm that the content is accurate, lawful, and does not infringe upon the rights of others.

Dadi Lux reserves the right to remove content that is unlawful, misleading, offensive, or otherwise inappropriate.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Dadi Lux shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

19. Third-Party Services

Our website may contain links to third-party websites or services.

These links are provided for convenience only. Dadi Lux is not responsible for the content, privacy practices, or policies of third-party websites.

20. Website Availability

We strive to keep our website available and functioning properly.

However, we do not guarantee uninterrupted access and may suspend or modify website functionality for maintenance, security, technical improvements, or other operational reasons.

21. Privacy

The collection and use of personal information are governed by our Privacy Policy.

By using this website, you consent to the handling of your information as described in that policy.

22. Compliance with Laws

Users agree to comply with all applicable federal, state, and local laws while using this website and purchasing products.

23. Force Majeure

Dadi Lux shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, severe weather, public health emergencies, labor disputes, transportation interruptions, government actions, or supply chain disruptions.

24. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25. Changes to These Terms

We reserve the right to revise these Terms & Conditions at any time.

Updated versions will become effective once published on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States, without limiting any mandatory consumer rights provided under applicable law.