Privacy policy

Dadi Lux respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Your name.
Shipping and billing address.
Email address.
Phone number.
Payment-related information required to complete your purchase (processed securely by our payment providers).
Order history and purchase details.
Device information such as browser type, IP address, and website usage data collected through cookies and similar technologies.

We collect only the information necessary to provide our products and services.

How We Use Your Information

Your information may be used to:

Process and fulfill your orders.
Arrange shipping and delivery.
Provide customer service and respond to inquiries.
Process refunds, returns, and exchanges.
Send order confirmations, shipping updates, and service-related notifications.
Improve our website, products, and customer experience.
Detect fraud, unauthorized transactions, or other security risks.
Comply with applicable legal and regulatory requirements.

We use your information only for legitimate business purposes related to providing our services.

Payment Security

Payments made through our website are processed by trusted third-party payment providers.

Dadi Lux does not store your complete credit card information on our servers.

Payment information is handled using industry-standard security practices designed to protect sensitive financial data.

Website Security

Our website is protected by a valid SSL (Secure Sockets Layer) certificate, which encrypts data transmitted between your browser and our website.

We maintain reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Although no online transmission can be guaranteed to be completely secure, we continuously work to maintain appropriate security measures.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only when necessary with trusted service providers that help us operate our business, such as payment processors, shipping carriers, website hosting providers, or customer support platforms.

These service providers may use your information only to perform services on our behalf and are expected to protect your information appropriately.

Marketing Communications

We will not use your personal information for advertising or promotional marketing without your consent.

If you choose to subscribe to our promotional emails, you may unsubscribe at any time by following the instructions included in the email or by contacting us directly.

Service-related communications, such as order confirmations or shipping notifications, may still be sent when necessary to fulfill your purchase.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Withdraw consent where applicable.
Request information about how your personal information is processed.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of the United States, together with any other laws or regulations that may apply based on your place of residence or the services provided.